Just like her exploration of Portland, she has ventured through many aspects of property management and real estate, but she’s found her favorite role to be in accounting/office administration. The Garcia Group is extremely fortunate to have Vanessa as our Office Administrator.
Vanessa focuses on the financials; keeps the systems functioning and she approaches and resolves any accounting concerns as they come up. With excellent customer service skills and a keen eye for detail, she is a key player on our team. With her commitment to personal development, she helps us to succeed immensely in managing properties throughout the Portland Metropolitan and surrounding areas. Her focus on the numbers and commitment to the overall professionalism of The Garcia Group plays a significant part in creating an excellent experience for both owners and tenants.
Property Management is complex, with multiple layers. Managing workflow, triageing emergencies, keeping detailed records and customer service is a daily balancing act. “Tenants can be upset at times when they call us. Owners can occasionally get frustrated. I find it rewarding to be the calm in the center of their storm. My husband is in construction and I worked with him for many years, so I know many of the service vendors well and trust them to provide an accurate evaluation of the cost and timeline.”
As General Manager, Karla oversees the “back office” at The Garcia Group including our Tenant Services team and Maintenance and Yard Care divisions. Her ability to multi-task and oversee many varied projects at once is the key to her success and a trait we all admire.
Amber Clark, REALTOR®
Business Development Manager
“I’m very fortunate to have found a career that combines some of my favorite things: people and properties. Being a licensed Real Estate Broker allows me to meet new and exciting people each day. Whether I’m guiding owners through the complex matrix of hiring a professional management company or helping a first-time buyer understand the maze of negotiations, inspections, and escrows – I help them make their real estate goals a reality!
“Communication is everything. I see my role as helping clients navigate important real estate issues in a positive and pro-active manner and to look for ways to make the outcome a great experience.”
Lindsey began working in the Property Management industry in 2004 where she was a leasing agent at a 608 unit apartment community. From there she went on to manage her own property in North Portland. She then began to specialize in affordable housing. In 2015 Lindsey received her CPM designation while she was working at a project base section 8 community. Lindsey made the change to private rentals in 2016 and has enjoyed all that it brings.
“I enjoy being there for both the tenants and the owners. When an emergency arises, we are typically the first to be called. I find that being able to talk someone through the drama and help them fix the problem is rewarding. As a Portfolio Manager, I never know what the day may bring – but I enjoy knowing that everyday will be different. I believe that you have to do what you love, and love what you do!”
Along with her husband Ryan, they are also the Resident Managers at the Tualatin Woods Apartments, where they have lived for nearly 10 years and have much enjoyed calling it home, and being a part of the community.
Lea has been involved in the industry since high school. She comes from a family of landlords and is one herself. They are all “self-made” landlords who started from the bottom. Through hard work, wise investment, and good management, she believes rental property is proof that the American Dream is alive and well. “Someone smarter than I once said that you almost can’t over-communicate in this industry and I believe that. I manage every property as if it were my own.”
Caitlin Grace Marlow
Assistant Property Manager
Caitlin has been involved in property management since 2016 and is committed and enthusiastic. In her role of Assistant Property Manager, she helps the entire staff with her time from conducting unit inspections and showing vacant properties, installing lock-boxes and taking photographs, to file management and billing issues – all while simultaneously covering frequent “hot topics” assigned by the Portfolio Managers. “The best part about this type of career is, every day is a new day. You never know what you’re going to be walking into, and I love it!”
As the leasing coordinator Miles oversees scheduling viewings to potential renters, photographs and videos our vacancies, and manages day to day leasing activity. “I place a great deal of importance on helping people find their next home. As a member of the Garcia Group team, I strive to keep vacancy rates low for our owners as well as provide prompt and informational service to our potential renters. Meeting new people all over the city every day is a wonderful way to make a living.”
Outside of the office, his hobbies include exploring the many activities that Portland has to offer, taking advantage of the many adventures that can be found in the Pacific Northwest, and trying out new food.
“I place a great deal of importance on helping people find their next home. As a member of the Garcia Group team, I strive to keep vacancy rates low for our owners as well as provide prompt and informational service to potential renters. Meeting new people all over the city every day is a wonderful way to make a living.”
She moved to Portland in 2015 from Eugene where she studied advertising and multimedia at the University of Oregon. Outside of the office, her hobbies include exploring the many activities that Portland has to offer, traveling around the Pacific North West, and hiking with her dog.
His main daily responsibility is yard maintenance for residential properties, including mowing, pruning, and general cleanup. In his spare time, Charles can be found dreaming about restoring another classic muscle car from the ’60s or landscaping his own property. His wife, Michele, and super-dog, Schroeder, keep him busy as well.