Property Management is complex, with multiple layers. Managing work flow, triaging emergencies, keeping detailed records and customer service is a daily balancing act. “Tenants can be upset at times when they call us. Owners can occasionally get frustrated. I find it rewarding to be the calm in the center of their storm. My husband is in construction and I worked with him for years, so I know many of the service vendors well and trust them to provide an accurate evaluation of the cost and timeline.”
Lea has been involved in the industry since high school. She comes from a family of landlords and is one herself. They are all “self-made” landlords who started from the bottom. Through hard work, wise investment, and good management, she believes rental property is proof that the American Dream is alive and well. “Someone smarter than I once said that you almost can’t over-communicate in this industry and I believe that. I manage every property as if it were my own.”
Lindsey began working in the Property Management industry in 2004 where she was a leasing agent at a 608 unit apartment community. From there she went on to manage her own property in North Portland. She then began to specialize in affordable housing. In 2015 Lindsey received her CPM designation while she was working at a project base section 8 community. Lindsey made the change to private rentals in 2016 and has enjoyed all that it brings.
“I enjoy being there for both the tenants and the owners. When an emergency arises, we are typically the first to be called. I find that being able to talk someone through the drama and help them fix the problem is rewarding. As a Portfolio Manager, I never know what the day may bring – but I enjoy knowing that everyday will be different. I believe that you have to do what you love, and love what you do!”
“I am a host by nature. As a Property Manager, I strive to manage our tenant experience in the best way possible; move-ins, move-outs, property inspections and upkeep. Our owners are assured someone has an eyes on their property regularly; and we strive to provide residents with a stable living situation. I work to help see those things happen. Ultimately it is my job to be the ‘boots on the ground’ on behalf of the owners and our office. We excel in both; taking excellent care of properties and providing a safe, secure living situation for tenants.
Just like her exploration of Portland, she has ventured through many aspects of property management and real estate, but she’s found her favorite role to be in accounting/office administration. The Garcia Group is extremely fortunate to have Vanessa as our Office Administrator.
Vanessa focuses on the financials; keeps the systems functioning and she approaches and resolves any accounting concerns as they come up. With excellent customer service skills and a keen eye for detail, she is a key player on our team. With her commitment to personal development, she helps us to succeed immensely in managing properties throughout the Portland Metropolitan and surrounding areas. Her focus on the numbers and commitment to the overall professionalism of The Garcia Group plays a significant part in creating an excellent experience for both owners and tenants.
Director of Maintenance
T.J. oversees the Garcia Group Maintenance team of technicians. “I place a great deal of importance on providing a safe and comfortable home for all of our residents. We have a dual responsibility when it comes to repairs: to help the tenants get back to life as usual and to simultaneously protect the investment of the owners. I work to ensure the repairs are handled professionally and thoroughly. As a member of the Garcia Group team, I strive to achieve this through prompt and professional services.”
In his free time T.J. volunteers as a firefighter/EMT, with the American Red Cross Disaster Services and is an avid outdoorsman. T.J. values providing thorough and professional services to meet the needs of our residents with attention to detail and a genuine passion for customer service.
Liz and Ryan Rockwood
Additionally, Liz Rockwood serves as a Assistant Community Manager for 3 small sub divisions. She has a deep background in social services and is an excellent communicator – always maintaining a calm voice, no matter what the situation. Liz is trained in a multitude of software systems and procedures, and her familiarity and knowledge of our vendors helps get the job done, whatever it is, in a timely manner. When issues arise that need extra attention, she is a competent go-to person and a valuable asset to The Garcia Group staff.
estate license. Megan moved to Portland 3 years ago from Eugene where she studied advertising and multimedia at the University of Oregon.
Outside of the office her hobbies include buying fancy cheeses, traveling around the Pacific North West, and hiking with her dog, Fisher.
Amber Clark, REALTOR®
Business Development Manager
“I’m very fortunate to have found a career that combines some of my favorite things: people and properties. Being a licensed Real Estate Broker allows me to meet new and exciting people each day. Whether I’m guiding owners through the complex matrix of hiring a professional management company or helping a first time buyer understand the maze of negotiations, inspections and escrows – I help them make their real estate goals a reality!
“Communication is everything. I see my role as helping clients navigate important real estate issues in a positive and pro-active manner and to look for ways to make the outcome a great experience.”